Frequently Asked Questions (FAQs)

We offer a curated selection of innovative lifestyle products, including bedside lamps with alarm clocks, wake-up lights, air humidifiers, aroma diffusers, and creative desk lamps with wireless chargers. All our products are designed to enhance your daily routines and bring comfort, style, and functionality to your home.

2. Do your products come with a warranty?

Yes, most of our products come with a manufacturer’s warranty. Please check the specific product page for detailed warranty information. If you have any questions, feel free to contact us.

3. How long does shipping take?

Shipping times may vary depending on your location. Typically, orders within the United States are delivered within 5–10 business days. You’ll receive a tracking number once your order is shipped.

4. What is your return policy?

We offer a hassle-free 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original condition for a full refund or exchange. For more details, visit our Returns and Refunds page.

5. How do I track my order?

Once your order is shipped, we’ll email you a tracking number. You can use this number to track your package through our website or the courier’s tracking portal.

6. Do your products require assembly?

Most of our products are ready to use right out of the box. If assembly is required, detailed instructions will be included in the packaging.

7. Are your lamps compatible with smart home systems?

Some of our lighting products are compatible with smart home systems. Please check the product specifications for compatibility details.

8. What payment methods do you accept?

We accept all major credit cards, debit cards, and secure online payment platforms such as PayPal.

9. Can I cancel my order?

Orders can be canceled within 24 hours of placement. After that, the order may already be in processing or shipping, and we may not be able to accommodate cancellations. Contact us as soon as possible if you wish to cancel.

10. How do I contact customer support?

You can reach out to our customer support team through the Contact Us page on our website. We’re available via email and live chat to assist with any questions or concerns.

11. Do you offer gift options?

Yes, we offer gift-wrapping and personalized messages for select products. Choose the gift option during checkout to add that special touch.

12. Can I use essential oils with your humidifiers?

Yes, our aroma diffusers and humidifiers are designed to be used with essential oils. Please refer to the product manual for specific instructions.

Have more questions? Contact us anytime. We’re here to help!